With the growing concerns of our travelers, visitors, and staff, the Airport Authority has compiled some of the common questions and answers we have been receiving during this stressful time for our passengers.
Terminal cleanliness has always and will continue to be a
top priority here at BZN. Our custodial staff has changed the type of cleaning
solutions that they are using throughout the terminal. In addition, we are paying
attention to areas of the terminal that are subject to heavy contact. BZN has
administered sanitization stations in all busy passenger areas and we are doing
our best to refill these stations as soon as possible.
We understand that reaching the airlines, at this time, is
stressful and we are aware of the matter. Our Airlines have advised the Airport
Authority to direct our visitors to either online chats or their reservations
phone lines. Although both of these options have wait times, it will still be
faster than a trip to the airport. Airport agents will not be able to assist
the masses while trying to get out-going flights ready on-time.
In order to reduce the high volume of traffic on airline
websites and reservation phone lines, assisting the needs of customers who do
not have travel reservations in the next 72 hours are asked to please contact
closer to their trip.
Thank you for your patience and understanding during this
time.
